Customer login

Log in to your tracking platform

Choose the platform named in the login details Afaq sent you, then follow your vehicles from any browser on desktop or mobile: live location, alerts and reports.

منصة رصد: خريطة مباشرة لأسطول عرض تجريبي في الرياض مع قائمة المركبات وسرعاتها
Platforms

Which platform should I use?

Your account lives on one of the two platforms: the one named in your activation message. Not sure? Contact us and we will send you the right link.

Afaq tracking platform

Vehicle and asset tracking: live location, trip history, alerts and reports.

track.afaqelrasd.sa

Rasd fleet platform

Smart fleet monitoring: a live map of every vehicle, smart alerts and clear reports.

fleet.afaqelrasd.sa

Bookmark your platform, or add it to your phone’s home screen for quick access.

Steps

How to log in

Four steps, in any modern browser.

01

Open your platform

Use the button for the platform named in your activation message.
02

Enter your details

Type your username and password exactly as sent; they are case sensitive.
03

Pick a language

Choose English or Arabic from the language menu on the login page.
04

Follow your vehicles

The live map opens, with alerts and reports one click away.
FAQ

Common login problems

Still stuck? Message our support team on WhatsApp.

Use the “Forgot password” link on the login page if your account has it, or message support on WhatsApp at +966 55 471 5708 and we will restore your access.

Login details are sent once the device is activated. If you have not received them, contact us from the mobile number on your contract.

Check that you are on the right platform: each account works on one platform only. Then check letter case and extra spaces.

Yes. Both platforms work in a mobile browser, and you can add the page to your home screen to open it like an app.

Yes. We can create users with different permissions for fleet supervisors or accounts staff. Ask our support team.

Need help logging in?

Support on WhatsApp or by phone at +966 55 471 5708. No subscription yet? Request a quote.